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Loyalty FAQs
How do I join sota Loyalty?
- Simply sign up to create your account and start earning rewards!
- Wholesale accounts are excluded from the sota loyalty program
How can I earn points?
- Earn points by signing up, making purchases, and more! Check out the “Earn Points in Style” section for details.
- Exclusions include tax, shipping charges and Gift Cards
How do I redeem my points?
Log in, visit your dashboard, and select the “Turn Points Into Perks” section to redeem your points for rewards.
Where can I redeem my points?
Points are redeemable online or at one of our three retial locations.
- Points can only be used on full priced items
- Points can not be redeemed at our warehouse sales or at the Minnesota State Fair
Where can I see my points balance?
First, log in to your account! Your points balance will be highlighted in a box on the top of the page. You can also navigate to your dedicated rewards page to view your points balance.
Do my points expire?
Points will expire after one year if there isn't any account activity.
Do my rewards expire?
Rewards will not expire after the rewards are activated in the account.
What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
On your birthday! The only instance in which birthday points will be delayed is if your birthday is within 30 days from the day you entered it. This is for fraud protection, and you will still get your points after approximately 30 days.
I forgot to use my points at Checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed after a purchase has already been made.
How do I become a VIP
Spend $1000 in a rolling year to reach VIP status